Refund Policy

Please be informed that when you use this site, for any sort of information, it does not, by design, establish advisor-client or consultant-client association between Key Global Immigration and you, who is the guest/reader/user. Any such association may occur ONLY in a situation wherein an advisory/consulting charge is paid to Key Global Immigration. However, if a visit results into advisor-client or consultant-client relation between the two parties, the client concurs with following as a part of the policy of refund related to consultancy:

An advisor-client or consultant-client association is and will continue to be subject to a completely new contract of engagement (COE) agreed and inked between both the parties, namely, Key Global Immigration and client. The terms and , conditions of refund policy of this type of an agreed and inked contract of engagement/agreement, for using the services of the immigration consultancy in its capacity as an advisor, is fully autonomous of the terms and conditions of usage of the given site.

Since the pact of engagement could not be the same, and may vary from one client to another, it remains the job of the guest/reader/user to present a formal request before Key Global Immigration for a draft copy or contract of engagement (COE), that carries an annexure on refund policy which will be relevant in his/her situation, evaluate the COE refund policy and only then pay applicable fee/charges to Key Global Immigration.

The client will offer every needed information and papers, such as the English translations in an agreed form, and as sought by Key Global Immigration and the involved Visa Office. It has been fully agreed upon by the said immigration consultancy on the ground of the facts and papers presented by the client. In case the furnished details are discovered to be inaccurate or fake or deficient or incorrect, and therefore not entertained by the concerned immigration bodies, the immigration consultancy takes no responsibility whatsoever for the not too positive impact of the same on the result of the petition and the ensuing rejection on this basis, and that no refund shall be claimed either of the consulting charge or the amount paid to the government organizations under such situations!

The mandate of Key Global Immigration is restricted to suitably help the client on the instructions and the matters involving the submission and the processing of his petition for immigration permit on the basis of the phases duly instructed in the contract of engagement (COE), offered separately and inked between both the groups, and only for the phases for which fee has been given to Key Global Immigration.

We have no control whatsoever over an adverse modification to the existing selection criteria as given here on this site which takes place after inking of the given deal, and where, post the inking of the given COE, there is a transformation in pass mark, or where there is a subsequent petition of fresh regulations on the petitions submitted before.

Each and every appropriate government and skills evaluation agencies charge (fee), for all stages, may undergo a change at the sole decision of the government bodies and that the Key Global Immigration lacks any control whatsoever over such a declaration. The client shall settle the charges as appropriate and sought for the immigration process, to a variety of government and associated groups, and for the purpose of testing. In a situation wherein the client has made the payment, Key Global Immigration does not offer any sort of assurance that the petition shall materialize in the client’s favour.

The client must reveal to Key Global Immigration, each and every detail involving each and every case, existing or past, cases of wrong-doings and/or conviction, and insolvency levelled against the clients and those who are dependent on him. If client does not reveal such details, and if the same is found afterwards, no refunds of the money given to Key Global Immigration will be made.

The client must submit, within 30 days, each and every paper, forms and facts that will make it possible for the immigration consultancy in question to present his petition for skills appraisal with the applicable appraisal organization. The client inability to do the same will only suggest that no reimbursement of the advisory/consulting fee offered to Key Global Immigration is outstanding.

Client will notify Key Global Immigration about each and every communication received by him/her from the processing visa office-in writing or via phone – within a week of receiving such a message. Besides, the client shall notify the said immigration consultancy about each and every communication both via written matter and via phone – undertaken by the client with, visa bureau within a week or 7 days of such a contact. This comprises personal visits made to the visa bureau, and/or inquiry made, via phone. The client’s inability to do the same will only suggest no refund of any advisory charges or fee offered to the immigration consultancy.

The client will participate in each and every interview, as and when needed by the concerned processing visa agency, at the place mentioned by the visa agency, and at his own cost, and swiftly follow each and every given order as told by the visa agency. The client’s inability to do the same will only suggest that no refund whatsoever is outstanding of any advisory charges offered to Key Global Immigration.

The client shall show the possession of the required liquid funds prior to the issuance of the permit, or at any given time period during the processing of the petition, in agreement with the requirements of the visa policy of the Government of Canada on the settlement funds. The client’s inability to do the same will only mean no refund whatsoever is outstanding of any advisory charges given to Key Global Immigration.

The client will settle all charges, which could be owed to a variety of government and skills appraisal bodies and language testing organizations, but not restricted to the skills appraisal costs, residency visa petition costs, the IELTS test, health tests, etc. The given charges are strictly non-returnable and not adjustable by either any of the receiving offices or the immigration consultancy, notwithstanding the final conclusion on the visa petition. A favourable appraisal or conclusion is the sole prerogative of the involved organization even as the immigration consultancy exercises no control over the final outcomes at any phase of the visa petition. Key Global Immigration gives no assurance of a favourable appraisal or end result of the projected petition of the client in any phase.

The client will inform Key Global Immigration about every news involving a change of housing/mailing address, educational/specialized credentials, change of matrimonial position/ service or company, newly born kids or any police/unlawful case – after the submission of the petition, and while the processing is going on till the time of issuance of Permanent Resident Permit. The client’s inability to do the same will only mean that no refunds will be made to the immigration consultancy in question.

The client will appear for an IELTS Test and achieve a minimum required score in every module of reading, writing, speaking and listening read, as appropriate for him/her and as per the pre-decided COE with Key Global Immigration. The client must concurs that the petition cannot be submitted without necessary IELTS score and no reimbursement of the advisory/consulting charges offered to Key Global Immigration will be outstanding or settled, in a situation wherein he fails to attain the required IELTS score.

The married client shall also makes sure that if the other half (spouse) appears for an IELTS test, then a report with minimum score as is appropriate on the basis of the decided COE with Key Global Immigration must be submitted. The client must understand and concur that his petition cannot be presented, without minus the needed IELTS points of the married partner and that no compensation of the advisory/consulting charges given to Key Global Immigration will be claimed or made in a situation wherein he fails to receive the COE prescribing IELTS total of the married partner. The said test together with the associated report is necessary towards the documentation for wedded clients, though the client may not ask for points for the qualifications of the partner.

The advisory/consulting charges given to Key Global Immigration does not comprise any amount owed to any organization of the government, and to any language testing group or for any other reason, and shall be restricted to the services and duties of the immigration consultancy as decided under the COE inked separately with the client.

The client will confirm to Key Global Immigration, in case he is keen to use the alternative services of a global authorized assignee, and also make additional payment for such services to Key Global Immigration, as duly arranged and decided under the COE inked separately with the client. Any online payment will not contain fee owed to such global authorized assignees and in any situation will not be given back.

The client should clearly accept that he has been apprised of the usual waiting durations/average processing time, as appropriate to his permit class, and further that such waiting durations/usual processing time solely depends on the convenience of processing visa office/appraisal body. The client also fully agrees and realizes that he will never have any claims whatsoever on any sort of refund of the charges made on or off-site, on the ground of the extended petition processing time periods.

Key Global Immigration does not offer any sort of assurance, advice or pledge on work assistance or job assurance, following an approval for permit, and after landing in any overseas country. No compensation will be claimed for of any advisory charges offered earlier to Key Global Immigration by the client on the ground that Key Global Immigration has been unable to offer a job guarantee abroad.

In a situation wherein a clash/dispute arises in the matter of the payment made by client to Key Global Immigration towards the COE duly inked between client and Key Global Immigration, the responsibility of Key Global Immigration in terms of monetary or otherwise shall not surpass, and will be restricted to the charges offered to Key Global Immigration as advisor/consulting charges as mentioned in the duly inked COE.